Terms and conditions

Making A Purchase

Making a purchase could not be easier. Browse our on-line catalog, and simply add what you like to your basket to place an order. Alternatively, call our toll free Sales team on 1-800-733-8463, 24 hours a day, 7 days a week, and they will gladly be of assistance.


We accept payment by Credit Card, PayPal and Amazon Payments. If you are shopping from overseas, place your order and your credit card company will convert the transaction to US dollars from your own currency.

Shipping And Handling

Shipping and handling are added automatically and will be charged at various amounts (Location Dependant).

It’s important to be aware that for orders shipping outside of the USA tax and duty may be charged at the point of delivery. Any charges are the responsibility of the customer.

Delivery Schedule

Please allow 28 business days for delivery. Although most customers normally have their goods within 7 business days.

If you require a faster method of shipping then please telephone our sales team on 1-800-733-8463

Delivery requirements

Deliveries may need a signature upon receipt. This is to ensure secure delivery to the destination address.


A 5 Year Unlimited Movement Warranty is given on all timepieces

30 Day Money Back Guarantee

We are so confident of our products that we offer you a 30 day money back guarantee.

All designs, colors, specifications and carat weights are correct to the best of our knowledge and maybe subject to minor changes during the manufacturing process.

If for any reason you're not satisfied with your purchase then please return the items back to us within 30 days of receiving them.

Simply return the item(s) with a copy of your invoice to the address below using a registered or certified service that requires a signature and provides proof of delivery.

Send the items back to the following address:

Timepieces International Inc
12800 N.W South River Drive
Florida 33178

Items to be returned must be unworn and in the same condition in which they were received. Items must be returned with the original box, instructions and all other extras.

Please note that the shipping fees are not refunded for preference returns.

If you have any queries or need help with this then please contact Customer Services on 888 768 4468


We will always do our best to refund you as quickly as possible, but please allow up to 28 days for refunds to be issued from when your package is delivered to us.

Promotion Codes

Only one promotion code can be applied to an order at once. Promotion codes only apply to the items listed in the promotion. We reserve the right to cancel the promotion at any time, for any reason. 

Loyalty Points

A maximum of 250 points can be redeemed on a single order. Timepieces reserves the right to remove this program without notice.

Our Details

Timepieces International Inc
12800 N.W South River Drive
Florida 33178
Sales: 1-800 733 8463
Customer Services: 1-888 768 4468
Email: info@timepiecesusa.com