Terms and conditions
Making a purchase could not be easier. Browse our on-line catalog, and simply add what you like to your basket to place an order. Alternatively, call our toll free Sales team on 1-800-733-8463, 24 hours a day, 7 days a week, and they will gladly be of assistance.
PaymentWe accept payment by Credit Card. If you are shopping from overseas, place your order and your credit card company will convert the transaction to US dollars from your own currency.
Shipping And HandlingShipping and handling are added automatically and will be charged at various amounts (Location Dependant).
Delivery SchedulePlease allow 28 business days for delivery. Although most customers normally have their goods within 7 business days.
If you require a faster method of shipping then please telephone our sales team on 1-800-733-8463
Deliveries may need a signature upon receipt. This is to ensure secure delivery to the destination address.
GuaranteeA 5 Year Unlimited Movement Warranty is given on all timepieces
30 Day Money Back Guarantee
We are so confident of our products that we offer you a 30 day money back guarantee.
All designs, colors, specifications and carat weights are correct to the best of our knowledge and maybe subject to minor changes during the manufacturing process.
If for any reason you're not satisfied with your purchase then please return the items back to us within 30 days of receiving them.
Simply complete the return form which can be found enclosed in the original packaging sent out to you. Send the return form back to us along with the items being returned in the original packaging that was sent to you using a form of delivery which can be tracked.
Send the items back to the following address:
Timepieces International Inc
3580 NW 56th Street
Fort Lauderdale
Florida 33309
Items to be returned must be unworn and in the same condition in which they were received. Items must be returned with the original box, instructions and all other extras.
Please note that the shipping fees are not refunded for preference returns.
If you have any queries or need help with this then please contact Customer Services on 888 768 4468
Refunds
From when your returned item is delivered to us please allow up to 28 days for refunds to be issued.
Timepieces International Inc
3580 NW 56th Street
Fort Lauderdale
Florida 33309
Sales: 1-800 733 8463
Customer Services: 1-888 768 4468
Email: info@timepiecesusa.com